Returns & Exchanges

At Hairlust, we want you to be completely satisfied with your hair care journey. If for any reason you are not happy with your purchase, you can return your unopened products within 14 days of receipt for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and the reason for your return to receive a return authorization.

• 2.
  Pack Your Items

  Carefully place the unused, unopened products in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Package

  Attach the provided shipping label or use a trackable shipping service to send the items back to our distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-10 business days.