Frequently Asked Questions

Everything you need to know about our hair care products and services.

What is the shipping time for my order?

We typically process orders within 24 hours. Domestic shipping usually takes 2-4 business days, while international shipping can take 5-10 business days depending on your location.

Are Hairlust products suitable for all hair types?

Yes, our products are formulated to be inclusive. Whether you have curly, straight, color-treated, or thinning hair, we offer specific ranges designed to meet your unique needs.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.

Are your ingredients natural and sustainable?

Sustainability is at our core. We use certified organic ingredients, vegan formulas, and recycled packaging to ensure our products are as kind to the planet as they are to your hair.

How can I track my package?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and localized payment options like Klarna and Apple Pay.